1. Product, delivery time and deadlines
Of course, you will start by choosing your product. Once you have chosen a product, select the size, quantity and the other product properties for your product.
When you choose the delivery time, you will see different speed of deliveries, so we know how fast it should be printed. There can be possibly extra costs for faster deliveries. This is the deadline for:

1. The payment must be processed and
2. Your file must be uploaded and
3. You must have approved your proof

Every day that you miss the deadline, the expected delivery date will move up with at least 1 working day.

2. Shopping cart
You can place multiple items in your cart. Once you are done, you can choose the delivery address in the next step. After sending the request we will find you the best printing partner across Europe to satisfy your printing needs. We will send you an offer within 24 hours with all the details.

3. Upload files
When you go to the next step, the order is placed and you can choose to upload your file (s) immediately or to do this later via ‘My Account’. You can now follow the status of your order in ‘My Account’.

4. Best offer
We will send you the offer with all the details and a payment link. Then choose the payment method. Note that if you choose “Bank transfer” that we’ll need 1 to 3 business days to process the payment. That means the chosen delivery date will move up.

5. Digital proof
After you have uploaded your file, the design is always checked. For some products, this will be done with an automatic check. This means that our system has checked your file on a number of technical elements. If this is the case, a digital proof is immediately shown to you. Check the proof well!

You get the choice to approve it directly and send it to production or have it checked manually by our graphics experts. Or you can choose to reject the proof.

For other products, the check is always done manually. Please note that this may take a while. You will receive an email from us once your file has been checked by us and the digital proof is ready for you.

6. In production
As soon as you approved the digital proof and the payment has been processed, your order immediately goes into production. From that moment on, we can no longer change the order.

7. Delivery to your doorstep
After your order has been produced, the package will be packed as soon as possible and handed over to one of our delivery services. When we have handed over the package you will receive a track & trace code by e-mail from us with which your package can be tracked.

Finding the right product can be difficult, especially since we offer many printed products. The easiest way to find your product is at our “all products” page. Use the search bar to narrow your search.

There is a chance we don’t offer the product that you need. In that case, you can request a quotation. We will aim to send you a quote within 1 day.

It’s important to have correct artwork so that your product looks great when printed. If you choose to create your file yourself, keep these submission specifications in mind:

1. Colour; your file has to be submitted in CMYK colours.
2. File type; your file has to be saved in the correct file extension (.pdf, .jpg, .tiff).
3. Bleed and margins; the design needs some margins for cutting the prints. You can find the margins needed for your products in the artwork templates.
4. Resolution; Your file must have a high enough quality.
5. Text; the fonts in your design have to be embedded.
6. Size; the size of your file has to match your product. Check out the artwork template of your product to find the right size.
7. Additional specifications; go to submission specifications per product and look for your product.

When you have finished your design, you can uploadit with the order.

Good to know: there is always the possibility after uploading your file to have a free file check done by our experts. Before we start printing, you will always have to approve a digital proof  that we will send to you by mail. That way you will know for sure that the file will be printed correctly.

For our most popular products, we offer free online designs that suit any business! With more than 10,000 free online design templates to choose from, you can rest assured you’ll find a design that works for you. Simply personalize our template with your text, logo and images.